Shipping costs are €2.50. For orders over €80, you will not pay any shipping costs. These costs do not depend on the order value or where you place your order.

Wich shipping methods do you offer and what are the usual delivery times?

We ship with print on demand. Therefore, the delivery service used depends on your country of residence. Delivery times depend on the carrier's workload, but generally, you can expect your order within 10-14 days.

What is your return policy? How many days do customers have to return an item, and what are the terms and conditions?

You have 7 days after delivery to report any problem. See the terms and conditions below.

Terms and conditions:

By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

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1. General

Starranium is an independent fashion brand selling clothing through an online webshop.
All products are made on demand and fulfilled through a third-party production partner.

By using this website, you confirm that you are at least 16 years old or have permission from a parent or legal guardian.

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2. Products

• All products are designed by Starranium and produced on demand.

• Colors and product appearance may slightly differ from images shown on the website due to screen settings or production variations.

• Each item is made specifically for the customer after an order is placed.

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3. Orders

• Once an order is placed, it cannot be changed or canceled, as production starts shortly after purchase.

• Starranium reserves the right to refuse or cancel an order if fraud, abuse, or incorrect information is suspected.

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4. Pricing & Payments

• All prices are displayed in EUR (€) unless stated otherwise.

• Prices may change at any time without prior notice.

• Payment must be completed before an order is processed.

• Accepted payment methods are shown during checkout.

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5. Shipping

• Orders are shipped worldwide unless stated otherwise.

• Shipping times vary depending on destination and production time.

• Estimated delivery times are not guaranteed and may be affected by customs, holidays, or external delays.

Starranium is not responsible for delays caused by shipping carriers or customs authorities.

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6. Customs & Import Taxes

For international orders:

• Customers are responsible for any customs duties, import taxes, or fees imposed by their country.

• Starranium is not responsible for packages delayed or held by customs.

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7. Returns & Refunds

Because all products are made on demand:

• Returns or exchanges are not accepted for wrong size, color choice, or change of mind.

• Refunds or replacements are only provided if:

  • The product is defective

  • The product was damaged upon arrival

  • The wrong item was received

Any issues must be reported within 7 days of delivery, including clear photo evidence.

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8. Intellectual Property

All content on this website — including designs, logos, images, text, and branding — is the intellectual property of Starranium.

• Copying, reproducing, or using any content without written permission is strictly prohibited.

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9. Liability

Starranium is not liable for:

• Indirect or consequential damages

• Losses caused by misuse of products

• Delays or failures beyond reasonable control

Our total liability shall never exceed the purchase price of the product.

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10. Privacy

Personal information is handled according to our Privacy Policy.
Customer data is used only for order processing and communication purposes.

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11. Changes to These Terms

Starranium reserves the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately once published on the website.

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12. Governing Law

These Terms & Conditions are governed by the laws of The Netherlands, without regard to conflict of law principles.